Preventing mobility-related risks by taking action every day
Maintenance is a key factor in achieving operational excellence and ensuring the safety of the infrastructure we operate. Across all our concessions, we have the right resources and expertise to maximise the availability of equipment and networks.
A public-interest mission
The effort our teams put in day in, day out is what keeps our infrastructure at its best in terms of availability. In Colombia, the Vía Sumapaz concession handles nearly 35,000 assistance operations every year. Across the VINCI Autoroutes network, more than 1,200 events of all types occur every day. During the winter, over 2,000 employees and 700 service vehicles
are deployed to ensure 24/7 response capabilities during snow or ice warnings. These trained, experienced professionals closely monitor driving conditions based on weather forecasts to ensure that road users are as well informed as possible ahead of their journeys and that the network remains safe and operational in all weather conditions.
A strong connection with users
VINCI Autoroutes has engaged directly with users of its network through a communication strategy highlighting its employees, 267 of whom acted as media spokespeople in 2025, including 73 patrol crew members. Another effective means of reaching network users is Radio VINCI Autoroutes (107.7 FM), particularly the programme "Les routiers sont toujours aussi sympas", which celebrated five years on the air in May 2025. This highway media outlet is an essential source of information, with 90% of listeners saying it provides information they cannot get via other media outlets (source: Ipsos).